We will gladly accept returns within 30 days of shipment. Exchanges for the same priced item are always free of charge. Please note that if the return is not received within 21 days, the exchange order will be cancelled.

NOTES
Please return item(s) in the original box. You will not be charged for the cost of exchange shipping if you use the label provided.

Please allow two weeks for your return to be processed. You will receive an email to confirm a successful return. A credit should appear on your credit card, or original method of payment, within two billing cycles. Please note: A return shipping charge of $6.99 will be deducted from your refund.

DAMAGED OR DEFECTIVE PRODUCT

We are sorry you are experiencing an issue with your product! To help expedite your concern, please see the general guidelines below to help determine if your product will be considered defective by our review team.

Definition of a defective product:

• A defective product is one that has a quality issue with the product, such as bulb rot, etc.

If you believe your product is defective, please contact us at service@foundseed.com.